Refund policy

1. Refund & Return Policy

Refund & Return Policy

At Your Dad's Beef Jerky and More, we're a disabled veteran-owned, faith-based, family business — and we stand behind every bag we make. Your satisfaction means the world to us.

Food Product Policy Because our beef jerky and food products are perishable, we're unable to accept returns on opened or consumed items. This ensures the safety and quality of every product we sell.

Damaged or Incorrect Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll make it right — whether that's a replacement or a full refund. Just reach out with your order number, a brief description of the issue, and a photo of the item.

Unopened Items If you're unsatisfied with an unopened product, contact us within 7 days of delivery and we'll work with you on a refund or store credit.

Refund Processing Approved refunds are processed to your original payment method within 5–7 business days. Your bank may take additional time to post the credit.

Thank you for supporting our family and our mission. God bless! 🙏